Welcome to GameMasteryLab! These Terms and Conditions (“Terms”) govern your use of our e-commerce services provided by GameMasteryLab (“we,” “us,” or “our”). By accessing or using our services, including placing orders through our platform, you agree to these Terms. Please read them carefully.
1. Introduction
These Terms apply to all transactions and interactions with GameMasteryLab related to our e-commerce products, including gaming microphones, controllers, and chairs. They outline your rights and obligations as a customer and our obligations as a service provider.
2. Products and Services
- Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions are complete, current, or error-free.
- Availability: Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.
- Pricing: Prices are listed and are subject to change. The price applicable at the time of your order will be charged.
3. Ordering and Payment
- Order Placement: By placing an order, you agree to purchase the products at the listed price and according to these Terms.
- Payment Methods: We accept various payment methods, including credit/debit cards and other secure payment options. Payment is processed securely, and you are responsible for ensuring the accuracy of your payment information.
- Order Confirmation: Once an order is placed, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance.
- Order Cancellation: You may cancel your order within given hours of placing it. After this period, orders may be processed, and cancellations may not be possible.
4. Shipping and Delivery
- Shipping Costs: Shipping costs are calculated based on the delivery location and the weight of the products. These costs will be displayed at checkout.
- Delivery Time: We aim to process and ship orders promptly. Estimated delivery times are provided but are not guaranteed. Delays may occur due to unforeseen circumstances.
- Delivery Issues: If you encounter any issues with delivery, such as damaged or missing items, please contact us within given days of receiving your order to report the issue.
5. Returns and Refunds
- Return Policy: Returns are accepted within given days of receipt, subject to the following conditions:
- The product must be in its original packaging and condition.
- A receipt or proof of purchase is required.
- Refunds: Refunds will be issued to the original payment method after we receive and inspect the returned item. Shipping costs are non-refundable.
- Exchanges: Exchanges are subject to product availability. If you wish to exchange an item, please contact us for further instructions.
6. Privacy and Security
- Personal Information: We collect and use personal information in accordance with our Privacy Policy. By using our services, you consent to our collection and use of your information as described in the Privacy Policy.
- Security: We employ security measures to protect your personal information. However, we cannot guarantee the security of information transmitted over the internet.
7. Intellectual Property
- Ownership: All content on our platform, including text, graphics, logos, and images, is the property of GameMasteryLab or its licensors and is protected by intellectual property laws.
- Usage: You may not use, reproduce, or distribute any content from our platform without our prior written consent.
8. Limitation of Liability
To the maximum extent permitted by law, GameMasteryLab is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the amount paid for the product in question.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on our platform. Your continued use of our services constitutes acceptance of the updated Terms.
10. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
- Email: [email protected]